Training & Implementation
From implementation to daily use, we're with you every step of the way
At ECi, one of our primary goals is to help our customers make the most out of our software. We believe that outstanding training and technical support during and after implementation are instrumental to achieving this goal.
Switching from an old system to a new system can be stressful. ECi ensures that your company's onboarding process is as stress-free as possible.
Training is a major contributor to the successful implementation of your software. We are committed to providing you with the tools and support necessary to ensure your success. Our implementation and training includes:
- Individual training sessions
- Detailed training videos
- Online help guides
- Self-paced tutorials
Ongoing Technical Support
ECi has an excellent support team in place for after you have come on board with us. ECi offers online support via the ECi Support Portal. Use the support portal to log support requests and review your support history.