ECi Customer Support

Need a little help? We're here for you!

Known for best-in-class service and support, our team is responsive and knows how to quickly get your organisation past any obstacles it may encounter while using the software. Our support staff has been hand-picked and carefully trained to act as an extension of your company. We are here to make sure you always moving toward your business goals.

Customer Support Portal

What the Customer Support Portal Can Do for You

Executives, administrators, key operators, and end users of ECi business systems and e-commerce software can use this site to:

The portal will not replace your friendly support team; it will simply streamline ticket handling, and give you convenient access to support for your ECi software.

To log a support call please visit:

For urgent calls please contact us by telephone or email:

UK: +44 (0)333 123 0444 ()